Returns & Exchanges
We are happy to accept all returns and exchanges. Please email firstname.lastname@example.org to request a Return Authorization Number within 7 days of receiving your order. Only unworn, unaltered item(s) are eligible for return and will be refunded in the original form of payment or exchanged for other item(s) once we receive your shipment.
Domestic returns and exchanges are free of charge. Please email us for the return shipping label.
International customers are responsible for the return shipping cost. Please mark "RETURNED GOODS" on the commercial invoice through your designated courier company. This is to ensure that the items do not incur additional customs duties and taxes. For exchanges, a $40 USD shipping fee will be applied.
A photograph of the item with a description of the defect.
A proof of purchase using the original email invoice from us.
Repairs to damaged goods are assessed on a case by case basis and fees may apply if repair is possible.
All on sale items, items with a discount code greater than 10%, items purchased as an exchange or for store credit are final sale and not refundable.
We are committed to protect your privacy. All personal information you provide during registration will not be disclosed to any outside organization or third party.
Please email email@example.com for all pre-order inquiries.